Shipping policy

Shipping Policy

Thank you for choosing SILAZANE50 USA. We are committed to delivering our high-performance coating solutions to you as safely and efficiently as possible.

1. Processing Times

All orders are processed within 1–3 business days.
Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. If there is a significant delay in the shipment of your order, we will contact you via email or telephone.

2. Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout. We primarily utilize FedEx, UPS, Amazon Shipping and DHL for domestic shipments.

Shipping Method	Estimated Delivery Time	Shipping Cost
Standard Ground	3–7 Business Days	Free Shipping

> Overnight delivery is only available for orders with delivery addresses within the continental United States and may be subject to HAZMAT restrictions.

3. Hazardous Materials (HAZMAT)

Due to the chemical nature of SILAZANE50, certain products are classified as hazardous materials.

Compliance: We comply with all IATA, DOT, and IMDG regulations.
Restrictions: Some products may be restricted to "Ground Shipping Only" within the contiguous USA.

4. Shipment Confirmation & Order Tracking

You will receive a Shipment Confirmation email once your order has shipped, containing your tracking number(s). The tracking number will be active within 24 hours.

5. Customs, Duties, and Taxes

SILAZANE50 USA is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

6. Damages

SILAZANE50 USA is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.

Please save all packaging materials and damaged goods before filing a claim.
We recommend taking photos of the damaged packaging immediately upon arrival to assist with the claims process.

7. International Shipping Policy

Currently, SILAZANE50 USA only ships to the United States, Canada, and Mexico.

Customs & Duties: For orders to Canada and Mexico, the recipient is the importer of record and must comply with all laws and regulations of the destination country. SILAZANE50 USA is not responsible for any customs, duties, or taxes applied to your order.
Shipping Method: International orders are typically shipped via UPS or DHL International Ground/Express.

8. Regional Authorized Stores

If you are located outside of North America, please visit our authorized regional partners to ensure compliance with local chemical regulations and faster delivery:

Japan: Please visit the SILAZANE50 Japan Store.
APAC Region: For customers in Singapore, Malaysia, Philippines, Thailand, Vietnam, and Indonesia, please order directly from our SILAZANE50 APAC Store.
Taiwan: For customers in the Taiwan, please order directly from our SILAZANE50 Taiwan Store.

Contact Us

If you have any questions about our shipping processes or need a bulk freight quote, please reach out:

Email: global@nihoncoating.com
Phone: +1-254-382-9210

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Easy to apply with professional grade results!

Great kit with clear directions. It was super easy to apply, even better than other kits when it comes to cure time. The results are also excellent. I applied the product 2 months ago and waited to see the long-term results before posting a review. The beading is still excellent and the appearance is amazing.

The product actually cured into a hard layer, I tested by applying to the bottle and it was a very thick, durable coating. I think it will last over a year at this rate. (I got a free sample, but the review was not influenced. It was a great chance to try a new supplier and the results speak for themselves. I will definitely buy with my own money when I need another coating.)

I received this product for free, as a test subject. I must say, it was easy to apply. I wasn't sure if I was going to like the 2 step process, but it was easy and probably the same install time as many one step coatings I have used. The gloss is very striking. I applied it to my 2007 Cadillac DTS. I am a professional Detailer and am very impressed with this product.

I ordered the kit for my 35 year old Camaro RS w/10,000 mi but someone bought it while I was recovering from surgery. Purchased a 2021 Mini Cooper and applied the kit. 5 hours to do the 4 step process (wash, degrease, mix bottles A,B,&C and apply, apply top coat). The results are amazing. My car cover slides off as I try to fold it & roll it. I also applied to the spoke wheels so used a couple more microfiber towels than those included in the kit. Took it to a Cars & Coffee with more than 200 cars and it had one of the best shines. Highly recommend. Goes on easy but allow a full day for larger vehicles.

2019 Volvo XC90 is in great shape but was missing that ‘pop’. An hour and it is back, the shine is incredible and it seems to glow. Very easy application and it looks incredible.

I did receive a sample from SILAZANE50 for testing purposes, but these are my honest results

Shipping policy

Let customers speak for us