This Privacy Policy outlines how silazane50usa.com (the "Site") collects, uses, and protects your information when you visit or make a purchase. As a brand dedicated to high-performance ceramic coatings, we treat your data with the same precision and care we apply to surface protection.

1. Information We Collect

We collect information to provide a better experience and fulfill your orders effectively.

• Personal Information: When you make a purchase or attempt to make a purchase, we collect your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.
• Device Information: We automatically collect certain information about your device, including your web browser, IP address, time zone, and some of the cookies installed on your device.
• Usage Data: As you browse the Site, we collect information about the individual web pages or products that you view and how you interact with the Site.

2. How We Use Your Information

We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this information to:

• Communicate with you regarding your orders or inquiries.
• Screen our orders for potential risk or fraud.
• Provide you with information or advertising relating to our automotive coating products, provided this aligns with the preferences you have shared with us.

3. Sharing Your Information

We share your Personal Information with third parties to help us use your Personal Information, as described above. For example:

• E-commerce Platforms: We use Shopify to power our online store.
• Analytics: We use Google Analytics to help us understand how our customers use the Site.
• Compliance: We may also share your Personal Information to comply with applicable laws and regulations or to respond to a subpoena or search warrant.

 

4. Data Retention

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

5. Your Rights

If you are a resident of certain territories (such as California or the EEA), you have the right to access the personal information we hold about you and to ask that your personal information be corrected, updated, or deleted.

6. Security

The security of your data is important to us. We implement industry-standard security measures, such as SSL (Secure Sockets Layer) technology, to protect your information during transmission and storage.

7. Marketing Cookies & Tracking Technologies

To provide a tailored experience and measure the effectiveness of our campaigns, we use cookies and similar tracking technologies.

• Meta Pixel: We use the Meta Pixel (a piece of code installed on our Site) to track user actions, such as viewing a product or completing a purchase. This allows us to:
• Measure the ROI of our Meta Ads.
• Build "Custom Audiences" to reach people who have previously interacted with our Site.
• Ensure our advertising is shown to the people most likely to be interested in high-end automotive protection.
• Conversions API (CAPI): In addition to the Pixel, we may use Meta’s Conversions API to send web events directly from our server. This helps improve the accuracy of our marketing data when browser-based tracking (like cookies) is restricted.
• Opting Out: You can opt out of targeted advertising through Meta by visiting your Facebook Ad Settings. You can also manage your cookie preferences through your browser settings or via the Digital Advertising Alliance’sopt-out portal.

Contact Us For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at global@nihoncoating.com.